Frequently Asked Questions

What is a Briefing?

A briefing pulls together any new items about one or more topics and presents it as an update via email. Each briefing can be sent on a schedule or on demand. Briefings are very flexible and allow you to create updates that perfectly match the needs of the audience.

What is an Attensa site?
An Attensa site is your teams digital space to discover read, and share briefings. Organize your topics with categories and see what your team members are following to stay up to date.
How does Attensa determine which topics or briefings a person receives?
The content any person receives is based on their personal subscriptions. Subscriptions can be set by an administrator or the recipient. This allows people to subscribe to the content that personally matters to them.
What do the orange dots next to articles mean?

The number of orange dots represents the likely relevance of an item to an individual based on their previous reading activity. More highlighted dots indicates higher relevancy.

Can I select which items are included in topics?
Yes, this is often referred to as curation. Attensa provide tools that filter content automatically but often topic managers want to review and further refine the content that appears in topics. Attensa provides tools to do this very efficiently.
How does my team see topics?
Topics can be made available in browsable catalogs. People can select and view topics without being subscribed to them. Subscribing to a topic or briefing means that the subscriber will be alerted to new items based on their preferences.