We support our products with the same enthusiasm with which they were created.
All of our license plans include support and maintenance.
Standard support includes:
- Product updates and upgrades
- Email and phone support for identified administrators
- Issue resolution
- Basic installation and configuration of the StreamServer™
- Basic administrator training
- Customization services
- Product integrations
- End-user training
Email Support
Attensa customers may email us at support@attensa.com for assistance. Guaranteed response times and service levels depend on your service contract, but we always strive to respond and get your question answered as quickly as possible.
Phone Support
If you need phone support please use the phone number provided in your Administrator Quick Start Guide. If you have misplaced the number, please write to the support email address above and we will resend your support contact information. Hours of availability may depend on your service contract.
