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Commonsense Tagging Tools for the Enterprise

Scott Niesen

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Jon Udell zeros in on how social bookmarks and tagging are commonsense tools for building effective knowledge systems that can benefit the individual and the workgroup.
 
"Shared bookmarking, coupled with tagging, is another piece of low-hanging fruit. Sprinkling Web 2.0 pixie dust won't solve every problem, but the benefits of public services such as del.icio.us and Furl can be realized within the enterprise, too. That's true because they benefit the individual first, and then, as a useful side effect, the community.

Given the opportunity, people will want to bookmark and tag the resources they publish internally. It's the easiest way to create, manage, and share dynamic lists of such resources. This system pays for itself in improved personal productivity alone. Everything else is gravy, and there's plenty of that.

Saved bookmarks chart the current and historical levels of interest in what their URLs represent, and they identify groups that share those interests. (Note that behind the firewall, bookmarks can refer to public resources as well as private ones inside the enterprise.) Tags identify sets of related resources and groups related to those sets. They also extend the metadata vocabularies that can be used to improve search. What's not to like?"

We'd like to think that the Attensa tagging toolbars for Outlook, IE and Firefox are an easy way to get started enriching the value of your information.

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